Selecting a Licensed Contractor

Contractor Tips

Entergy is committed to rebuilding New Orleans. It is critical for the safety of our customers that proper electrical and plumbing repairs are made by licensed electricians or plumbers. Homeowners may be in a rush to rebuild or renovate, but remember to protect yourself from fraudulent or careless workers.

How customers can help themselves

Before hiring a contractor in Orleans Parish, follow these steps to protect yourself:

• Make sure the contractor is properly credentialed by asking to see a copy of his electrician’s or plumber’s license.
• Electricians should have a Class A Electrical License that includes a photo.
• Plumbers must show a Master Plumber license from the State Plumbing Board of Louisiana.
• Out-of-town plumbers must show a certificate, but are allowed only to perform restoration work and not new installations.
• For a list of licensed plumbers in the city or to verify that a contractor is on the list, call the Sewerage & Water Board at 504-585-2160.

Tips when meeting with a contractor

• Ask for proof of insurance, references, a company name and whether the person performing the work will be the contractor or a subcontractor.
• Ask whether or not the contractor knows how to file for city inspection once the work is completed.
• If using the city’s FastTrack permitting, ask the contractor to review all of the work performed before signing an affidavit waiving inspection.
• Ask for a detailed list of work to be performed along with a written estimate.