Entergy New Orleans, a subsidiary of Entergy Corporation, is an electric and gas utility serving Orleans Parish. Customers on the east bank of the parish are served by Entergy New Orleans, while customers on the west bank, or Algiers portion of the parish, are served by Entergy Louisiana.

Entergy New Orleans owns two generating stations: the 870 MW Michoud Plant and the 61 MW Patterson Plant, both located in eastern New Orleans.

Formed in the early 1900s as New Orleans Public Service Inc., or NOPSI, the company originally provided gas and electric service and maintained the streetcar and bus lines with one simple goal: to provide courteous, continuous and efficient service at all times. Although the company eventually relinquished operation of the streetcar and bus lines, Entergy New Orleans maintains a similar goal with a new slogan: keep the lights on and the gas flowing.

As of December 2009, Entergy New Orleans provides electricity to approximately 150,000 electric customers and natural gas to approximately 96,000 customers in Orleans Parish. Prior to Hurricane Katrina, electricity was provided to more than 190,000 customers and natural gas to more than 147,000 customers.

In recent years, Entergy New Orleans has launched several initiatives to improve customer service and reliability, including increased staffing, additional funds for maintenance and tree trimming, and the opening of walk-in Customer Care Centers where customers can work face-to-face with Entergy representatives to coordinate their electric and gas service needs.

Along with creating a culture that attracts, retains and brings out the best in people, Entergy New Orleans continues to look for better ways to provide employees with the tools needed to meet and exceed customers’ expectations. In executing its business operations, Entergy believes that there must be a balance between financial success and customer satisfaction.

Our Community Impact

Along with its parent, Entergy Corporation, which has its corporate headquarters in New Orleans, Entergy New Orleans maintains a strong presence in the Crescent City and is committed to being a good corporate citizen and vital partner in rebuilding New Orleans.

Entergy Corporation employs approximately 2,500 employees in the New Orleans area, with approximately 400 working directly for Entergy New Orleans.

Entergy Corporation continues to make New Orleans home. It is one of two Fortune 500 companies located in New Orleans.

Entergy New Orleans plays a key role in economic development through its operations in the Crescent City. The Entergy New Orleans Economic Development Department works closely with state and local government, business and industry and other economic development organizations to market New Orleans to companies seeking to expand or relocate, and to retain and grow existing businesses. This impact is extended through the thousands of volunteer hours to schools, non-profit groups, and other community-based efforts, and from Entergy Corporation’s financial support to community and non-profit organizations. These combined efforts demonstrate our focus on strong community leadership and involvement that ensures a brighter future for the places in which we live and work.

Through corporate donations and volunteer hours, Entergy New Orleans has demonstrated a commitment to rebuilding New Orleans and improving the community.