Residential Solutions Program

The Residential Solutions Program is an energy efficiency program designed to help residential customers understand and make energy efficiency improvements in their homes. This program provides customers with educational information about and cash incentives for assessing and installing eligible energy efficiency improvements in their home via a partnering energy services provider network (partnering contractors). Walk-through energy assessments are available for a discounted rate through partnering energy consultants (auditors) for customers wanting a list of home energy improvements.

Who Is Eligible?

All Entergy New Orleans residential customers living in Orleans Parish are eligible for this program.

All energy consultants, insulation, duct sealing, air infiltration, and heating, ventilation, and air conditioning contractors that serve Entergy New Orleans customers are eligible to participate in this program. Contractors that wish to participate must enter into a program partnering agreement that specifies the partnering contractor program eligibility and program requirements.

What Are The Program Benefits?

For residential customers wanting to take quick action to invest their money to identify and make energy efficiency improvements in their home, Entergy New Orleans offers cash incentive rebates to offset a portion of the assessment and improvement costs. The program provides a list of partnering contractors who have agreed to perform the work to the program’s Best Practice Standards and who can issue and accept the program rebates.

How Does The Program Work?

Customers can call into the Energy Efficiency Solutions Center and learn about the program and home improvement opportunities. An energy solutions representative, through conversation and questions about the home’s energy using systems, can direct the customer to the best energy efficiency solution based on their situation. The program trains and partners with contractors that deliver the assessment and home improvements energy efficiency services and who are trained to provide program incentives.

Customers may also contact program partnering contractors directly to learn about the program incentives and to schedule an assessment or improvement upgrade work.

What Are The Incentives?

Entergy New Orleans offers cash incentive rebates for installing eligible energy efficiency home improvement measures. Incentives are based on $300 per peak demand kW saved. The upgrades must be performed by partnering contractors.

Incentives are eligible for the following energy efficiency upgrades:

• Air Duct Improvements (Duct Sealing and Replacement)
• Ceiling insulation
• Home Sealing (Air Infiltration Reduction)
• Electric Heating/Cooling system replacements (HVAC Replacements)

In addition, customers that pay for a home assessment performed by a program energy consultant can be reimbursed $50 for the assessment by implementing any of the recommended upgrades for the eligible improvements.

The program may add other eligible measure opportunities over time.

Funding is limited. Incentives are offered to Entergy New Orleans customers on a first-come, first-served basis while incentive funds last. Offerings are subject to change without notice.

How Can Customers Participate In The Program?

To participate in the program, customers may either call a partnering contractor directly to schedule an evaluation of energy efficiency opportunities in their home or call the Energy Efficiency Solutions Center at 1-866-721-0249, Monday – Friday, 8:00 a.m. – 5:00 p.m. and speak to an Energy Solutions Representative. 

Where Can A Customer Get More Information?

For more information about the Residential Solutions Program, call the Energy Efficiency Solutions Center at 1-866-721-0249, Monday – Friday, 8:00 a.m. – 5:00 p.m., or , CLICK HERE.