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Entergy New Orleans, Inc.
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Customer Service

To report electric emergencies or power outages do not use e-mail.

Emergencies: 1-800-368-3749 (1-800-ENTERGY).
Power outages: 1-800-968-8243 (1-800-9OUTAGE).

For inquiries about your bill or other questions or comments, please click here to contact us.

Holidays
Entergy New Orleans observes the following holidays: New Year’s Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.