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Entergy New Orleans, Inc.

New Orleans Main Page > Business Main Page > Customer Service

Customer Service

To report electric emergencies or power outages do not use e-mail.

Emergencies: 1-800-368-3749 (1-800-ENTERGY).
Power outages: 1-800-968-8243 (1-800-9OUTAGE).

For inquiries about your bill or other questions or comments, please click here to contact us.

Holidays
Entergy New Orleans observes the following holidays: New Year’s Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Energy Efficiency Programs: SMALL C&I SOLUTIONS
Service Regulations Applicable to Electric and Gas Service by Entergy New Orleans, Inc.
Service Regulations Applicable to Entergy Louisiana, LLC Electric Customers in Algiers (15th Ward of the City of New Orleans). (Link to Entergy LA Web site).
New Orleans City Council Summary of Utility Customer Complaint and Dispute Resolution Process


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