Payment Options

Express Pay
Paying your Entergy bill is only a click or phone call away. In partnership with BillMatrix, residential and small business customers can pay their bills online or by phone -- 24 hours a day, 7 days a week -- using a credit card, debit card, or checking account. Pay your bill in full or specify the amount you wish to pay, the choice is up to you. BillMatrix charges a convenience fee of $2.95 per transaction for payments up to $600.

To pay by phone call 1-800-584-1241, or click here for more information.
To pay online using BillMatrix, click here.

E-Bill
Pay your bill through CheckFree. Click here for more information.

Customer Service Centers
Stop by one of our two conveniently located Customer Service Centers:

ALGIERS OFFICE – 4600 Behrman Highway, Suite J, located in the River Commons Shopping Center, New Orleans, LA 70114
MID CITY OFFICE – 3400 Canal St., located on the corner of Canal St. and Jeff Davis Blvd., New Orleans, LA 70119

Quick Payment Centers (QPC)
You can also stop by a location convenient to you. Please call 1-800-368-3749 (1-800-ENTERGY) for a list of authorized QPC locations in your area, or click here for a list of Pay Stations.

Pay by Mail
Just mail in your monthly payment in the envelope provided with your bill. It’s fast, easy and one stamp is all it takes for your payment to reach us. And you can rely on us to process payments quickly. Our mailing address is:

Entergy New Orleans, Inc.
PO Box 8106
Baton Rouge, Louisiana 70891-8106

Automatic Bank Draft
You can avoid writing checks and using postage by having your monthly energy bill automatically deducted from your checking account when it’s due. It’s easy to enroll, and it’s free. Plus, you’ll still receive your monthly bill at the same time, and your payment is not deducted until your usual due date. This allows plenty of time to ensure that enough funds are in the account. Click here to enroll.

Courtesy Calls
Entergy attempts to contact every customer by phone the day before they are scheduled to have their power cut off. While, in many cases, the reminder results in quick payment of the bill in full, qualifying customers also are offered payment extension or delayed payment options.