Customer Services
My Account Online will be unavailable until after 3 a.m.
Sunday. More payment options are available
here
and other ways to do business with us are below. We appreciate your patience.
Apply for New Service
To turn on or transfer residential service.
|
Online
form
|
Apartment Manager Enrollment Form
For apartment managers to enroll
in the ASAP program.
What
is ASAP? |
Online
form
|
Apartment Simplified Application Plan
For use only by enrolled
apartment managers.
|
Online
form
Print
out form (pdf)
|
Builder Form
For registered builders to have electric service
turned on for new residential construction.
Click here for information about new
construction, including the Customer Installation Standards For Electric
Service Manual and information on requirements for connecting to electric
service for new and existing customers.
|
Online
form
Print
out form (pdf)
|
Turn Off Service
To turn off residential service.
|
Online
form
|
Security Lighting
Sign up for
security lighting.
|
Online
form
|
The Power to Care
To pledge an amount on your monthly bill to help
low-income elderly or disabled families.
|
Online form
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Customer Care Centers
Stop by one of our two conveniently located Customer Care Centers, Mon-Fri,
8:30 a.m.-5:30 p.m.:
- ALGIERS OFFICE – 4600 Behrman Highway, Suite J, located in the River Commons
Shopping Center
- MID CITY OFFICE – 3400 Canal Street, located on the corner of Canal Street and
Jeff Davis Blvd.
Holidays
Entergy New Orleans observes the following holidays: New Year’s Day, Mardi
Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day,
Christmas Eve, and Christmas Day.
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