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Frequently Asked Questions Main
Consumer and General FAQ
Business FAQ
Katrina FAQ

Frequently Asked Questions

  • Consumer and General -including "My Account Online," meter reading, billing, payments, permits and deposits.
  • Business
  • Hurricane Katrina - including billing, payments, electric service restoration, natural gas service restoration, and gas service (re-entry of customers)..

For more information on services offered, please click here.

To talk with a customer service representative call 1-800-Entergy (368-3749) :

Subject Press
Account balance inquiry, make a payment, make payment arrangements 1
Report an outage or emergency 2
Establish, stop, or move service 3
Speak with a customer service representative 4