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Payments and billing

Outage and restoration

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Products and services

Electrical and gas safety 

Advanced meters

Customer care centers

Stop by one of our two conveniently located Customer Care Centers, Monday-Friday, 8 a.m.-5 p.m.:

  • West Bank Care Center (Algiers office): 4021 Behrman Hwy Suite J, located in the River Commons Shopping Center.
  • East Bank Care Center (Canal office): 3400 Canal Street, located on the corner of Canal Street and S. Norman C Francis Parkway.

Holidays

Entergy New Orleans observes the following holidays: New Year's Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.

More information and resources