Manage Account

  • Pay, view or analyze your bill
  • Update your account information
  • Check work order or permit status
  • Make payment arrangements
  • Go PaperFREE
  • Sign up for Level Billing or Pick A Date
  • Select email reminders

Payments and Billing

Outage & Restoration

Save Money on Your Bill

Products and Services

Electrical & Gas Safety

Advanced Meters

Customer Care Centers

Stop by one of our two conveniently located Customer Care Centers, Monday-Friday, 8 a.m.-5 p.m.:

  • West Bank Care Center (Algiers office): 4021 Behrman Hwy Suite J, located in the River Commons Shopping Center.
  • East Bank Care Center (Canal office): 3400 Canal Street, located on the corner of Canal Street and S. Jeff Davis Pkwy. 


Entergy New Orleans observes the following holidays: New Year's Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. 

More Information and Resources