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Payments and billing

Customer care centers

Stop by one of our two conveniently located Customer Care Centers from Monday to Friday, 8 a.m. to 5 p.m., except for holidays:

  • West Bank Care Center (Algiers office): 4021 Behrman Hwy., Suite J, located in the River Commons Shopping Center.
  • East Bank Care Center (Canal office): 3400 Canal Street, located on the corner of Canal Street and S. Norman C Francis Parkway.


We observe the following holidays: New Year's Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.

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