Manage my account

  • Pay, view or analyze your bill
  • Update your account information
  • Check a work order or permit status
  • Make payment arrangements
  • Go PaperFREE
  • Sign up for Level Billing or Pick A Date
  • Select email reminders

Payments and billing

Outage and restoration

Save money on your bill

Products and services

Electrical and gas safety

Advanced meters

Customer care centers

Stop by one of our two conveniently located Customer Care Centers, Monday-Friday, 8 a.m.-5 p.m.:

  • West Bank Care Center (Algiers office): 4021 Behrman Hwy Suite J, located in the River Commons Shopping Center.
  • East Bank Care Center (Canal office): 3400 Canal Street, located on the corner of Canal Street and S. Jeff Davis Pkwy. 


Entergy New Orleans observes the following holidays: New Year's Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. 

More information and resources